Privacy Policy

Welcome to Albemarle Chimney. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, albemarlechimney.com. By using our services, you consent to the practices described in this policy.

Information We Collect

We collect various types of information to provide and improve our services:

1. Personal Information

When you interact with our Website, we may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information (if applicable)
  • Any other information you voluntarily provide

2. Non-Personal Information

We may collect non-personal data automatically, such as:

  • Browser type and version
  • IP address
  • Pages visited and time spent on our Website
  • Device type and operating system
  • Cookies and tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our services
  • To process transactions and send confirmations
  • To communicate with you regarding inquiries or customer support
  • To improve our Website and services based on user feedback
  • To send promotional content, special offers, and newsletters (you may opt out at any time)
  • To comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. These may include:

  • Essential Cookies: Necessary for the Website to function properly.
  • Analytics Cookies: Help us analyze Website traffic and user interactions.
  • Marketing Cookies: Used for advertising and remarketing campaigns.

You can manage your cookie preferences through your browser settings.

How We Share Your Information

We do not sell or rent your personal information. However, we may share it with third parties in the following cases:

  • Service Providers: To assist in Website operation, payment processing, and customer support.
  • Legal Compliance: If required by law or to protect our rights and safety.
  • Business Transfers: In case of a merger, acquisition, or asset sale.

Data Security

We take appropriate security measures to protect your data from unauthorized access, alteration, or destruction. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access, update, or delete your data.
  • The right to withdraw consent for marketing communications.
  • The right to request data portability.
  • The right to lodge a complaint with a data protection authority.

To exercise these rights, contact us at [your contact email].

Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for their privacy policies or practices. Please review their terms before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our Website signifies acceptance of the revised policy.

Thank you for trusting Albemarle Chimney with your privacy!